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Program Operations Coordinator

Centennial, Colorado

Post Date: 11/30/2017 Job ID: 5425 Industry: Project Management


Program Operations Coordinator 

Our client owns and operates a valuable portfolio of news and entertainment television networks, a premiere motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks.

Responsibilities
  • Ownership of program operation services for a group of international channels located at our client’ s Dry Creek Operation.
  • Work closely with all other media operation groups to resolve any content related issues to ensure material is delivered on time.
  • Be in constant communication with London based programming regarding media prep status and content related issues.
  • Define, document, and maintain operational processes and workflows.
  • Consistently assess POC processes and technology to help develop improvements that will enable continued growth and productivity.
  • Subject Matter Expert for all program operations services, processes, and technology.
  • Gather and provide workflow & system requirements for program operation functions to the technology and engineering teams.
  • Develop and measure operational quality metrics to drive rigor and accountability within the operations.
  • Be available and on call on 24/7 basis (excluding extreme circumstances) to receive escalation and trouble shoot issues.
  • Willing to stay late and work extra hours for launches and special events.
  • Available to work overnight shift. 


Qualifications
  • 1+ year of experience in Program Operations/Account Management.
  • 1 + year of experience in Project Management.
  • 1 + year of experience in a role with a track record of proven leadership, effective staff management, high energy level, and strong team skills.
  • 1+ year of experience with operations management in a media prep environment.
  • Prior experience with Visio and Microsoft Office products, particularly Excel.
  • Willingness and ability to work or be on call at any time, sometimes on short notice in order to support a 24/7/365 operation.

Preferred Qualifications
  • BA/BS in related field.
  • Extensive and significant experience, understanding and knowledge of media prep technical systems, standards and processes.
  • Strategic project management leadership.
  • Prior experience with Mediator in a media prep environment.
  • Prior experience with international operations and workflows.
  • Experience with scheduling and resource management.
  • Strong attention to detail, communication and interpersonal skills.
  • Effectively flexible in approach, and responds well to pressure.
  • A track record of meeting or exceeding performance expectations. 

     

 

Emily Andersen

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