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The main function of a Sales Coordinator is to assist Sales Reps in the selling of goods for wholesalers or manufacturers to businesses or groups of individuals. A typical sales coordinator is responsible for supporting sales needs, including sales presentations, supplying materials, and order management.
The individual will also assist managers in Sales Administration in the following areas: Sales Promotional claim validation and processing, Sales MDF program analysis, Sales Related chargeback resolution, and various special projects.
Duties & Responsibilities
Validate and Process Sales Deduction claims through SAP Claim System
Validate and Process SPA claims through Salesforce Dotcom
Maintain and reconcile Sales MDF programs for Regional Sales
Work with Sales to reduce monthly chargebacks
Analyze chargeback process and design a way to lessen number of deductions and process more efficiently
Review customer account discrepancies and/or issues and identify resolutions to offer possible solutions
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Refer unresolved customer grievances to designated departments for further investigation
Assist with special & other ad hoc requests
Export and analyze data to build reports
Education & Experience
Bachelor’s degree in related field (Accounting/Finance, Business Administration, or similar background)
Experience working in a corporate setting and Account Reconciliation experience a plus
Intermediate to strong M/S Office skills including Word, Excel (V Look Ups, Pivot Tables, Macros), PowerPoint
Requirements
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills
Ability to work independently and manage ones time
Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and any other related data entry or accounting software
Ability to work collaboratively with all departments, management levels within the company
Ability to work well with others and take direction from supervisor and other top management
Excellent oral and written communication skills
Excellent planning and organizational skills, and ability to handle multiple tasks
Ability to prioritize, organize, and perform duties and responsibilities
Basic knowledge of principles and methods for showing, promoting, and selling products or services
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About Ridgefield Park, NJ
Start your next career adventure in picturesque Ridgefield Park, New Jersey! This vibrant area, nestled in Bergen County, offers a perfect blend of urban convenience and suburban charm. Explore job opportunities surrounded by stunning views of the Overpeck Creek, just a stone's throw away from New York City. With a rich cultural scene, including the Bergen Performing Arts Center and the New Jersey Naval Museum, as well as a variety of dining options featuring local favorites like Taylor Ham, Ridgefield Park is the ideal place to grow both personally and professionally. Don't miss out on the chance to work near iconic landmarks like the Meadowlands Sports Complex and Overpeck County Park. Find your dream job in this thriving community today!
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