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Senior ServiceNow Developer

Englewood Cliffs, New Jersey

Post Date: 10/09/2017 Job ID: 5104 Industry: Information Technology Management

Senior ServiceNow Developer

Are you familiar with one of the world’ s leading media and entertainment companies in development, production, and marketing of entertainment, news, and information? Our client owns and operates a valuable portfolio of news and entertainment television networks, a premiere motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks.

  • Support the development and configuration of a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release / SDLC, Asset Management, Configuration Management (CMDB), Project, Time Cards, CMS, and Reporting.
  • Collaborate with team members to define, analyze, understand and document business and technical requirements.
  • Design and develop / configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies.
  • Formulate testing approach, test cases and document them.
  • Unit and regression test implemented solutions as required. Support User Acceptance Tests and implement code into Production.
  • Participate / conduct code walkthroughs. Develop coding standards.
  • Participate in and support ServiceNow version upgrades. Install, test and take new applications live in ServiceNow.
  • Offer technical solutions to address complex requirements. Evaluate alternate solutions, identify the best option and implement the solution.
  • Create technical architecture, design and user guide documentation.
  • Conduct in-person and virtual training sessions for stakeholders as appropriate.
  • Analyze, troubleshoot, and remedy identified system issues.
  • Coach and oversee the activities of ServiceNow support partner resources on an as-needed basis.
  • Provide on-call support when Production issues occur. 

  • Requires a Bachelor’ s degree in Computer Science or related area. In lieu of Bachelor’ s degree, extensive familiarity with the field’ s concepts, practices and procedures is required.
  • 6+ years of experience working with ITSM solutions in an enterprise environment.
  • 4+ years of ServiceNow development / implementation / administrative experience
  • Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.)
  • Experience working with databases (MySQL, Oracle, SQL Server, etc.).
  • Experience working with large global / multinational corporations.
  • Experience integrating internal and external (SaaS based) applications.
  • Exposure to Identity Management and Single Sign on/Active Directory integrations.
  • Superior attention to detail with excellent written and verbal communication skills.
  • Ability to understand complex business needs and adapt appropriately.
  • Ability to learn and adapt to new technologies applicable to the ServiceNow platform.

Preferred Qualifications
  • Certified ServiceNow Administrator, Certified ServiceNow Implementation Specialist.
  • ITIL v3 Certification or equivalent practical experience.
  • Relevant software development certifications. 


Kyle Lewis
Technical Recruiter

My recruiting philosophy – always be available! I’m not just a 9 to 5 guy! You can reach out to me for career advice and job search assistance whenever it’s convenient for you.
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