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Collections Associate I

Shoreview, Minnesota 55126

Post Date: 06/18/2018 Job ID: 6378 Industry: Other

Collections Associate I

If you have a passion for finance and want to work with one of the top 25 financial holding companies in the United States, then there could be an exciting opportunity for you!

ektello is hiring a Collections Associate I for our client in Shoreview, MN. Our client has been around since 1919, but redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. They offer financial products for consumers, businesses, automotive dealers and corporate clients. Our client has an award-winning online bank (member FDIC), one of the largest full-service auto finance operations in the country, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.

  • Communicate effectively with internal and external customers
  • Arrange acceptable payment plans with consumers
  • Gather and update accurate contact information
  • Exercise our client’ s legal rights when necessary
  • Demonstrate patience while working through a process
  • Adhere to all applicable rules and regulations
  • Utilize critical thinking skills to successfully manage account inventory
  • Work schedule includes an 8-hour shift between 7AM to 7PM, five days per week, Monday-Saturday; a flexible work schedule and overtime will be available according to business need

  • HS diploma or equivalent required.
  • Associate' s degree or Bachelor' s degree in business or related may be used as a proxy for the experience
  • Strong collection and skip tracing skills
  • Excellent written and oral communication skills
  • Ability to show empathy and strong emotional fortitude
  • Organized, detail-oriented, and ability to multi-task
  • Must thrive in a fast-paced, busy environment
  • Professional phone etiquette; comfortable making outbound calls
  • Microsoft Windows and Internet-based applications experience required
  • Ability to use 2 screen workstations as well as use multiple systems at a time
  • Basic typing/data entry skills
  • Strong customer service skills

#INDLow 6378

Brittani Moorer

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