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Collections Associate II (Part Time)

Cranberry Township, PA 16066

Posted: 03/02/2021 Industry: Analyst Job Number: 11686

Job Description

Collections Associate II


The Work Itself
  • Responsible for managing and collecting all the outstanding accounts receivables from dealership customers. Including recovering overdue payments on dealership accounts.
  • Resolve dealership customer billing issues and reducing the amount of accounts receivables.
  • Collection of lump sum settlements for future retail-related chargebacks/negotiating lump sum settlement payments.
  • Research any discrepancies.
  • Encourage the dealer to find alternative payment solutions.
  • Contact dealership personnel by phone/mail and assist them to make payments.
  • Frequent contact with dealership personnel, matrix partners, and outside partners.
  • Conduct all conversations in a clear, friendly, and professional manner.
  • Verify all personal identifying information. Use Microsoft programs and client-specific database to review the accounts for any previous notations and to find answers to questions.
  • When circumstances indicate, communicate with appropriate offices for follow up.
  • Maintain strict confidentiality with customer account information.


The Skills You Bring
  • Bachelors degree in a business-related field required and/or 3+ years in financial services or similar industry; education may be used as a proxy for experience.
  • Strong communication and effective listening skills.
  • Knowledge of Microsoft Office (including Excel).
  • Persuasive speaking skills.
  • Ability to use positive language.


Location:             Cranberry Township, PA

Duration:            6+ month contract

Work Hours:      Part-Time - 20 hours per week



Job Requirements


Meet Your Recruiter

Karen Kersten
Sr. Technical Recruiter

As a 25-year veteran of Technical Recruiting, I have one top priority: keeping you informed. I believe in being transparent and straightforward with you so that every interaction is comfortable and easy – together, we’ll get you the information and opportunities you need. Let’s have a conversation!
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