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Desktop Technician

Great Neck, NY 11021

Posted: 07/08/2019 Industry: Other Job Number: 8359

Desktop/Help Desk Technician,

We are currently seeking a Desktop Technician  to provide a single point of contact for end users to receive support and maintenance within the organization' s desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required.

Other responsibilities:

Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs.
Conduct research on desktop products in support of PC procurement and development efforts. Evaluate and recommend products for purchase.
Write technical specifications for purchase of PCs, desktop hardware and related products.
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