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GED Student Advisor (Customer Service)

Bloomington, Minnesota 55437-1099

Post Date: 03/14/2018 Job ID: 5899 Industry: Other

GED Student Advisor (Customer Service)

Do you think education is the most important thing in the world? Are you always learning and try to inspire others to learn about new skills and subjects? This role is for you!

ektello is seeking talent to fill our GED Student Advisor for one of our top education professionals in the world in Bloomington, MN. Our client strives to spread the benefits of education worldwide with an array of technologies, products, and services that cater address social and environmental impacts and needs.

  • Work with students to guide them through the process of obtaining their GED® credential.
  • Process student intake and help answer student’ s questions about the GED® program.
  • Monitor the student’ s progress through their prep to test journey and motivate them along the way.
  • Helping students interpret their assessment results and prescribe their learning path.
  • Identify and implement new approaches to helping more people successfully earn their GED credentials.
  • Guide and Advise Students providing excellent customer service.
  • Initial outreach to GED® students through welcome phone call and letter.
  • Process student registration in GED® systems.
  • Weekly touch-base calls with student.
  • Identify, develop, and implement new models or approaches to helping students be more successful in reaching their GED goals Reporting.
  • Report on student progress – individual and aggregate reporting.
  • Identify process improvements to drive student completion and outcomes.

  • Strong sense of empathy.
  • Excellent customer service skills
  • Strong organizational skills.
  • Compassionate.
  • Bilingual (Spanish) preferred.
  • Experience with adult students or the GED.





Kim Eshnaur
Lead IT Recruiter and Strategy Manager

I pride myself on being more than just a recruiter, but a mentor who can partner with you throughout your career. Many recruiters don’t understand your unique skillset, but with my tech background I can speak your language and advise you through the challenging and changing world of tech. Let’s find you a job that doesn’t just work for right now, but helps build your career path.
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