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Global Client Ops Coordinator

Centennial, CO 80122

Posted: 10/11/2018 Industry: Advertising & Marketing, Other, Project Management Job Number: 7040

Are you familiar with one of the world' s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information? Are you also looking for an innovative and exciting opportunity in the entertainment industry?

ektello is looking for a Global Client Ops Coordinator for one of our top multimedia clients in Centennial, CO. Our client boasts an impressive portfolio of news and entertainment television networks, world-renowned theme parks, a prominent motion picture company, and much more.

 • Minimum 1-year experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, and project management 
• Minimum 1-year experience in the technology or media industry, with a proven track record in successful project management with cross-functional teams demonstrating superb planning and organizational skills 
• Experience with client interaction, such as programming, post houses, and producers 
• Must be willing and able to work on any shift including, overnights, swing, or weekend 

Desired Characteristics: 
• One year experience in a role demonstrating strong technical, quantitative, or analytical skills 
• One year experience working with video distribution in a TV Broadcast environment 
• Two years experience in enabling customer workflows and operations 
• One year experience working with metadata creation and manipulation 
• Bachelor’ s degree in Broadcast Technologies, Mass Communications, Engineering or equivalent experience required 
• Detail-oriented, clear thinking and adept at multi-tasking 
• Ability to handle multiple tasks and be project-oriented 
• Experience in multi-platform digital content distribution (e.g., Broadband, iTunes, Hulu, etc.) 
• Passion for new media distribution and keeping up to date with emerging platforms and the latest technology trends 

• Support brand/client engagement for day-to-day publication of client' s content to secondary distribution platforms/clients 
• Help maintain operational rigor across the entire digital supply chain from inbound content delivery to client facilities to outbound deliveries to multiplatform partners 
• Acting as a point of escalation for programming changes, content issues, content revisions, and special requests 
• Creating work orders & maintaining scheduling grids
• Communicating with clients and internal teams on package delivery transfers/issues for all distribution platforms 
• Quality control and proofing of associated metadata fields for XML distribution packages 
• Scheduling off-air records for ingest, transcode and distribution 
• Managing metrics, tracking and reconciliation of deliveries to all distribution platforms 
• Understanding of various workflows to escalate issues to the proper clients 
• Generation and maintenance of standard operating procedures and training to ensure the success of our 24/7 support team 


#INDStd 7040

Briana Lochiatto
Digital, Creative & Marketing Recruiter

When I recruit, I focus on the multi-faceted nature of your job search through your abilities and your desires. I’m looking to uncover the intersection between your skillset and your values to zero in on both the company culture and the ideal position to help you thrive. Let me bring you the connections to finally find the perfect place for you.
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