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HomeCare/HomeBase EMR Technician

Troy, Michigan 48084

Post Date: 03/13/2018 Job ID: 5883 Industry: Back-End Development / Programming

HomeCare/HomeBase EMR Technician

ektello is actively seeking creative, innovative, team-oriented individuals who are passionate about bettering the client’ s brand and its ongoing mission to significantly enhance the way people live, work and play.

  • Monitor the system at the site level and system level to assure standards are in place.
  • Provide training on select applications for HH and HOS.
  • Analyze and ensure consistency in our training company wide.
  • Transition/support users to use Help Desk ticket system.
  • Troubleshoot system issues.
  • Provide support to the end users for the software related to Home Health and Hospice.
  • Provide supplemental training on the system for updates and version changes.
  • Schedule/set up virtual training and assign training patients for both new hires and refresher trainings.
  • System update/version testing prior to production install to end users.
  • Communication and escalation of issues.
  • Biweekly meetings.
  • Importing supplies for both programs.
  • Importing medications for Hospice CR8358 reporting.
  • Create and update system documents for end users and team support.
  • Other duties as assigned.

  • Experience with HomeCare HomeBase EMR system.
  • Minimum 1-year experience in Home Health and/or Hospice office related work.
  • Ability to communicate effectively with all personnel levels within the organization.
  • Knowledge of Home Health and/or Hospice regulations as it relates to CMS.
  • Strong Computer Skills: Microsoft Excel, Word, Outlook.
  • Ability to quickly learn new applications.
  • Basic computer and software troubleshooting skills.
  • Time management and ability to multi-task.
  • Professional demeanor, self-motivated, dependability, and organizational skills.

Preferred Qualifications
  • Some college.



Meagen Shook
Technical Recruiter

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