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Inside Sales rep

Stillwater, MN 55082

Posted: 03/18/2019 Industry: Other Job Number: 7784

PRIMARY RESPONSIBILITIES:
• Provide customer support for both internal and external customers
• Customer service driven with the primary focus of exceeding expectations
• Coverage of showroom hours and the ability to convert inquiries into sales appointments
• Present a professional Renewal appearance and image to the customer
• Support sales representatives as needed and to assist the branch in sales related activities
• Complete RbA formal sales and product training as well as in-field branch training
• Become proficient at assessing and measuring windows and doors
• Fulfill the role of team membership and work in concert with branch employees
• Appointment coverage as needed during peak selling seasons as well as vacation relief
• Liaison to the field and the consumers for outstanding service issues and other concerns
• Provide information to customers regarding RbA products and the sales process
• Question and listen to customers; identify the customers wants, needs, desired results or problems.

SECONDARY RESPONSIBILITIES:
• Handle inquiries requesting follow-up telephone calls and assign appointments according to the Lead Management System
• Update Customer Management System with incoming sales input and appointment schedules as requested
• Other duties as required

QUALIFICATION AND SKILL REQUIREMENTS:
• Driving record in good standing
• College degree preferred or equivalent work experience
• Minimum of one year selling experience
• One or two years of customer service experience
• Computer skills
• Ability to build relationships through instilling confidence, sharing information and meeting commitments
• Skills to organize and follow through in handling details, documentation, records, requests and processes
• Ability to self-manage time and activities to meet deadlines, goals, quotas and customer requirements

#7784 #INDSTD

Brian Trask
Professional Services Recruiter

I’ve been on both sides of the table when it comes to recruiting – working for them and now working as one for ektello; let me use my experience to help you navigate your job search journey! I strive to be respectful of your time and am available to answer any questions you might have when the time is convenient for you.

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