Search Jobs

Mgr Voice Telecommunications

AUSTIN, Texas 80122

Post Date: 02/02/2018 Job ID: 5635 Industry: Other

Mgr Voice Telecommunications

Our client is one of the world’ s largest learning companies, with expertise in educational courseware and assessment, and a range of teaching and learning services all powered by technology. They help people progress through life with access to better learning. They believe that learning opens opportunities, creates fulfilling careers and betters lives for all.

  • Provide technical thought leadership while interacting closely with the client.
  • Provide consistent and frequent project status updates and project issues to key stakeholders.
  • Provides exceptional technical and/or analytical support to clients in identifying, analyzing, and resolving problems of moderate to highly complex business communication systems.
  • Self-directed, making major contributions to teams, and contributes significantly to client satisfaction.
  • Takes responsibility for client satisfaction on project deliverables.
  • Interfaces directly with clients/others outside the company, recognizes business opportunities and helps to develop them.
  • Perform analysis and diagnosis of complex voice and data network issues.
  • Work and collaborate with project teams and various technology team members across corporate organizations.
  • Provides solutions to a diverse range of complex problems.
  • May be required to perform other related duties / projects as assigned.

  • Strong knowledge of Avaya (including Avaya Blue), NEC, Cisco and Serenova voice systems is a must.
  • Recognized as a subject matter expert within areas of expertise, and/or is certified in one or more technology areas.
  • Capable of diagnosing and evaluating complex issues.
  • BS degree or work experience.
  • Seeking key player in the architecture, design, and implementation of contact center and back office integrations including call center workflows.
  • Experience working remotely.

Korynn Stark
IT Recruiter

Apply Online

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: