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People Operations Program Manager

San Francisco, CA 94107

Posted: 09/18/2018 Industry: Other Job Number: 6861

People Operations Program Manager

Have a passion for travel and world-class customer service? 

ektello is currently hiring a People Operations Program Manager for one of the our most unique travel clients in San Francisco, CA. Our client provides magical travel experiences in 65, 000+ cities and 191 countries. With one of the world’ s most effective approaches to building both an iconic brand and an incredibly successful business, they have a place as one of the most iconic companies of this generation.

The People Operations Program Manager is an integral part of a team that supports HR Ops and the business in a strategic and hands-on role, which will assist in creating a high-performing organization. The role entails delivering on project initiatives, providing great internal client support, driving HR operational excellence, focusing on continuous process improvement and handling special projects to promote scalability.

This role partners with HR team members and leaders across the business to optimize our people programs through the creation of metrics, reporting and best practice processes, while leading through influence to make improvements happen within our matrixed organization. It is a multi-disciplinary position that requires project management skills, human resources experience, appreciation and understanding for technology and the ability to use data to inform business decisions. This role will report to the Talent Operations Lead.

Qualifications
  • Bachelor' s degree in a related field; MBA preferred, but not required
  • 8-10 years of human resources/people operations management experience required
  • 8-10 years of project management (PMO) experience
  • Previous experience in consulting or professional services strongly preferred
  • Experience with Workday and HR Technology
  • Ability to work collaboratively to ensure cross functional HR initiatives are delivered
  • Strong organizational and planning skills
  • Strong interpersonal and communication (verbal and written) skills
  • A strong solutions orientation & ability to synthesize data into actionable insights
  • Must have the desire and aptitude to learn about technology and its uses to achieve HR goals
  • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvement
  • The ability to be comfortable with fast paced operations and not be afraid to " roll up your sleeves"
  • Being an enthusiastic team player with a strong drive to create a positive work environment
  • Strong client service focus
  • The ability to manage multiple priorities simultaneously
  • Bias for action, strong work ethic, and desire to achieve excellence
  • Must be able to interface at all levels of the organization
  • Passion for delivering innovative solutions and process improvement

Kim Eshnaur
Lead IT Recruiter and Strategy Manager

I pride myself on being more than just a recruiter, but a mentor who can partner with you throughout your career. Many recruiters don’t understand your unique skillset, but with my tech background I can speak your language and advise you through the challenging and changing world of tech. Let’s find you a job that doesn’t just work for right now, but helps build your career path.
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