Production Analyst IV
11550 Cronridge Drive Owings Mills, MD 21117
Title: Production Support Analyst
Location: Owings Mills, MD
Duration: 6-months +
ABOUT THE ROLE: This resource will be supporting applications under Legal, Compliance, HR, and Finance.
- Production support experience
- Cloud - AWS experience
- File Transfer protocols; below is a job summary of all the preferred tools. Those tools are preferred and understanding the process is more important.
- Cloud - AWS, Azure
- Production Support experience
- On call component
- Issue resolution
- Problem management - root cause analysis, remediation
- Experience with Vendor hosted applications.
- Experience with Infrastructure - i.e. Windows, SQL servers
- Agile experience
- ServiceNow - ticket system
- AutoSys - job scheduling
- File Transfer Protocols
- Oracle Financials
- Knowledge of SQL queries - write basic, modify more complex.
- Experience / degree in IT, Financial, HR, Legal