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Project Assistant

Columbia, MD 21044

Posted: 06/10/2019 Industry: Other Job Number: 8267

Working from our office in Columbia, MD, or from a home office, the Academic Placement Advisor will work in conjunction with the Academic Placement Services team to determine appropriate academic courses and program(s) for all prospective students. This is a phone queue environment interacting with prospective families interested in enrolling in a Connections Academy school. This position will review and evaluate online student academic documentation and skills assessments, consult with parents, administrators and other staff to make appropriate academic placement decisions, and maintain data concerning the entire process

Primary Responsibilities:

Facilitate communication of inbound calls, outbound calls, and WebMails daily to assist families throughout the enrollment process;
Approve course schedules for students entering Kindergarten through Grade 11, using Pearsons Education Management Systems Course Placement Tool;
Review student performance, by evaluating report cards, state standardized test scores, and placement tests and match against Pearson curricular options to determine which course(s) of study are appropriate for each student;

Demonstrate a thorough understanding of Pearsons K-12th grade curricular options and state specific processes;
Understand and be able to assist prospective families with understanding the requirements of the enrollment process;
Determine gifted and talented course eligibility for students in Grade 3 through Grade 8 using academic documentation, skills assessment results, IQ testing scores, and state standardized test scores;
Evaluate transcripts and determine transferable credit for high school applicants;
Demonstrate a thorough knowledge of high school graduation requirements and course sequences;
Communicate with School Counselors, Principals and Teachers to help determine appropriate placements for students and families with specific needs;
Communicate grade level placement decisions clearly and accurately through verbal and written communication with families;
Consult with and counsel families to determine an appropriate academic fit for each student; and
Other duties as assigned.

Pearson Online & Blended Learning is focused on providing a flexible work environment to its employees, including the ability to work from home on a regular basis in most positions. We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from anywhere, anytime. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations.

The following equipment will be provided to you by the company as a full-time employee:

Laptop and phone
Headset
The following equipment will need to be provided by you, as the employee, when working from home:

2nd monitor (required)
Mouse (required)
Keyboard (required)

Comments
Group and Department Summary: Family Support Group Family Support’ s primary purpose is to enhance enrollment and retention by providing the best possible experience for families and students. With the services we provide to schools, students and families, we also support key accountabilities within marketing, sales, client relations and school services including: Enrollment and Retention Sales/Proposals Client and School Satisfaction Graduation Rate Enrollment Services Department The Enrollment Services Department is accountable for driving customer satisfaction and expediting enrollments, providing: Lead follow-up and nurturing Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy Escalated contact center/help desk enrollment and academic placement support for students and families in the enrollment process Outreach to families during the process Initial course placement for students White-glove dedicated enrollment/academic success support for designated families. Dedicated single-point-of-contact non-academic support for families in the Family Connections Coordinator program from their initial interest in our program through to graduation.

Brian Trask
Professional Services Recruiter

I’ve been on both sides of the table when it comes to recruiting – working for them and now working as one for ektello; let me use my experience to help you navigate your job search journey! I strive to be respectful of your time and am available to answer any questions you might have when the time is convenient for you.

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