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SAP Support Analyst

Universal City, California 91618

Post Date: 02/19/2018 Job ID: 5783 Industry: Information Technology Management

SAP Support Analyst

Are you familiar with one of the world’ s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information?   Are you also a SAP Specialist looking for an innovative and exciting opportunity in the Entertainment Industry? 

ektello is looking for a SAP Support Analyst for one of our top multimedia clients in Universal City, California. Our client boasts an impressive portfolio of news and entertainment television networks, world-renowned theme parks, a prominent motion picture company, and much more

  • Direct and manage infrastructure maintenance activities in collaboration with business technology groups and stakeholders.
  • Create, review, and provide recommendations on technical procedures, architecture documentation, and engineering decisions.
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.

  • Bachelor’ s degree or equivalent in Computer Science, Math, Engineering, or related field required.
  • 3 years of overall IT experience.
  • Experience in metric & reporting experience including tracking Service Level Agreements.
  • Experience in staff management of a diverse technical team.
  • Working knowledge of database and operating systems fundamentals.
  • Familiar with hardware and software companies and products.
  • Working knowledge of office productivity tools.
  • Strong communication skills are required as well as the ability to interact effectively with all levels of management and service providers.
  • Ability to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying stakeholder needs.
  • Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues while demonstrating ability to use reason, even when dealing with emotional topics.  
  • Ability to quickly assess situations, define problems, collect data, establish facts and draw valid conclusions.
  • Must be able to pay close attention to detail and understand written and oral instructions.
  • Must be able to organize and schedule work effectively.
  • Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned.
  • Must be customer service-oriented.
  • Must be able to work independently.
  • Must be able to work flexible hours, including possible overtime, when necessary.
  • Must be able to maintain confidentiality.
  • Graduate level degree in computer science or management a plus.
  • Experience / knowledge with OS (UNIX and Windows) and DB (Oracle and HANA) preferred.
  • SAP project and engineering experience preferred.



Kyle Lewis
Technical Recruiter

My recruiting philosophy – always be available! I’m not just a 9 to 5 guy! You can reach out to me for career advice and job search assistance whenever it’s convenient for you.
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