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Senior JIRA Developer

San Francisco, CA 94103

Posted: 03/07/2019 Industry: Back-End Development / Programming Job Number: 7707

Have a passion for travel and world-class customer service?


ektello is currently hiring a Business Systems Analyst for one of the our most unique travel clients in San Francisco, CA. Our client provides magical travel experiences in 65, 000+ cities and 191 countries. With one of the world’ s most effective approaches to building both an iconic brand and an incredibly successful business, they have a place as one of the most iconic companies of this generation.


Senior JIRA Developer (#7707)


Our client is currently seeking a Jira Service Desk engineer to work with a large cross-functional team to support the automation of our onboarding and offboarding processes using Jira and Jira Service Desk.


  • Serve as the primary point of contact for Jira and Jira Service Desk, as a technical resource
  • Develop an implementation strategy based upon technical requirements in accordance with our Atlassian build standards for Jira
  • Technical Liaison between integration partners leveraging MuleSoft, Workday, Open LDAP and other technologies
  • Design and build Jira Service Desk Projects, workflows including project workflows, screen schemes, permission schemes, notification schemes required to support on-boarding and off-boarding activities.
  • Build and manage workflow automations using GroovyScripts, Jira automations and other custom scripting languages and services required to support the new processes.
  • Document and manage all work within Jira as stories and tasks.
  • Create technical documentation for all scripts and integration points for Jira and Jira Service Desk.
  • Create security architecture that can support project level, issue type, issue and field level security.
  • Attend standing project meetings and report weekly status to stakeholders
  • Develop reporting capabilities required by the project including custom fields required to integrate with EazyBI, our Jira reporting solution.


Languages:        English (Read, Write, and Speak)


Location:             San Francisco, CA

Duration:            6-month Contract (may extend)





Karen Kersten
Sr. Technical Recruiter

As a 25-year veteran of Technical Recruiting, I have one top priority: keeping you informed. I believe in being transparent and straightforward with you so that every interaction is comfortable and easy – together, we’ll get you the information and opportunities you need. Let’s have a conversation!
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