Senior JIRA Developer
888 Brannan Street San Francisco, CA 94103
Have a passion for travel and world-class customer service?
ektello is currently hiring a Business Systems Analyst for one of the our most unique travel clients in San Francisco, CA. Our client provides magical travel experiences in 65, 000+ cities and 191 countries. With one of the world’ s most effective approaches to building both an iconic brand and an incredibly successful business, they have a place as one of the most iconic companies of this generation.
Senior JIRA Developer (#7707)
Our client is currently seeking a Jira Service Desk engineer to work with a large cross-functional team to support the automation of our onboarding and offboarding processes using Jira and Jira Service Desk.
- Serve as the primary point of contact for Jira and Jira Service Desk, as a technical resource
- Develop an implementation strategy based upon technical requirements in accordance with our Atlassian build standards for Jira
- Technical Liaison between integration partners leveraging MuleSoft, Workday, Open LDAP and other technologies
- Design and build Jira Service Desk Projects, workflows including project workflows, screen schemes, permission schemes, notification schemes required to support on-boarding and off-boarding activities.
- Build and manage workflow automations using GroovyScripts, Jira automations and other custom scripting languages and services required to support the new processes.
- Document and manage all work within Jira as stories and tasks.
- Create technical documentation for all scripts and integration points for Jira and Jira Service Desk.
- Create security architecture that can support project level, issue type, issue and field level security.
- Attend standing project meetings and report weekly status to stakeholders
- Develop reporting capabilities required by the project including custom fields required to integrate with EazyBI, our Jira reporting solution.
Languages: English (Read, Write, and Speak)
Location: San Francisco, CA
Duration: 6-month Contract (may extend)