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Senior Network Services Engineer

AUSTIN, Texas 78753

Post Date: 04/09/2018 Job ID: 5994 Industry: Other

Senior Network Services Engineer

Do you think education is the most important thing in the world? Are you always learning and try to inspire others to learn about new skills and subjects? This role is for you!

ektello is seeking talent to fill our Senior Network Services Engineer for one of our top education professionals in the world in Austin, TX. Our client strives to spread the benefits of education worldwide with an array of technologies, products, and services that cater address social and environmental impacts and needs.

  • Designs, builds and runs the network services that connect our client to external customers and internal staff.
  • Performs technical analysis of software, hardware and transmission systems for data, voice and video communication.
  • Ensures the stated requirements are addressed in communication solutions.
  • Manages our client’ s networks so that they run smoothly, including incident resolution; Selects, prices and negotiates vendor contracts.
  • Perform analysis and diagnosis of complex voice and data network issues
  • Work and collaborate with project teams and various technology team members across corporate organizations.
  • Provide technical thought leadership while interacting closely with the client.
  • Provide consistent and frequent project status updates and project issues to key stakeholders
  • May be required to perform other related duties / projects as assigned
  • Provides exceptional technical and/or analytical support to clients in identifying, analyzing, and resolving problems of moderate to highly complex business communication systems.
  • Provides solutions to a diverse range of complex problems.
  • Interfaces directly with clients/others outside the company, recognizes business opportunities
  • Sometimes acting as Technical Team Lead and take responsibility for client satisfaction on project deliverables.

  • Self-directed, making major contributions to teams, and contributes significantly to client satisfaction.
  • Capable of diagnosing and evaluating complex issues.
  • Strong knowledge of Avaya (including Avaya Blue), NEC, Cisco and Serenova voice systems is a must.
  • 8+ years architecture, design, development, deployment, integration, configuration, and scripting in voice environments
  • H.323, SIP and strong networking knowledge
  • Multi-site configuration and hybrid of enterprise level IP and TDM environments
  • Ability to work in a delivery support environment that involves structured processes and timelines
  • Experience with a disciplined development methodology and release management process
  • Telecommunications: Development & Administration skills



Korynn Stark
IT Recruiter

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