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Support Analyst

Englewood Cliffs, NJ 07632

Posted: 02/07/2019 Industry: Analyst Job Number: 7435

Are you interested I working with one of the world' s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information? Are you also looking for an innovative and exciting opportunity in the entertainment industry?


ektello is looking for a Data Analyst for one of our top multimedia clients in New York City. Our client boasts an impressive portfolio of news and entertainment television networks, world-renowned theme parks, a prominent motion picture company, and much more.


SAP Support Analyst - HR Core Applications (#7435)


  • Provide Functional and Technical support for the SAP HCM system maintenance and enhancements including integration to other systems.
  • Design, configure, develop, and implement functionality for required HR processes.
  • Work with business and teams to ensure business requirements are validated and system development goals are achieved.
  • Analyze and document business flow from end to end.
  • Provide SAP HCM support testing activities (regression and project related), along with following the established change management process.
  • Initiate design reviews for new applications and adhere to software development standards.
  • Participate in, lead and mentor others in requirements gathering and functional specification activities.
  • Design and develop efficient, well-structured and documented technical solutions with an emphasis on HR – PA, OM, Benefits, BW modules and experience in Talent Management / Payroll.
  • Responsible for functional design and hands on configuration.
  • Responsible for technical design and ABAP HR development for RICEFW.
  • Design and deliver high quality solutions through system configuration and technical development that meet overall business requirements.
  • Conduct unit and integration testing and support user acceptance testing activities.
  • Perform regular system maintenance tasks, such as implementation of Support Stacks and Enhancement Packs and support of interfaces and batch processes.
  • Troubleshoot and manage complex interfaces to downstream systems. 


  • Requires a bachelor’ s degree or foreign equivalent in Computer Engineering, Electronic Engineering, or a related technical field and at least 5 years of experience in the job offered
  • Stated experience must include at least 5 years of experience in the following:
    • Configuring and troubleshooting SAP ERP HCM (Human Capital Management) functionalities.
    • Configuring SAP HCM Modules – PA, OM, Time, Payroll, and Benefits.
  • Stated experience must also include at least 5 years of experience with all technical aspects of HCM development, including the following:
    • ABAP-HR programming techniques using LDB (PNP, PNPCE, and PCH)
    • ALE
    • Dialog programming
    • Smart forms: Workflow
    • Portal front end development for NGA provided euHReka tool using ABAP classes and methods
    • Develop Interface techniques with Sterling Integrator and SAP PI/XI;
  • Experience must also include QA/Ticket Management tools, including HP ALM, Service Now, and SAP Solution Manager. 


Location:                             Englewood Cliffs, NJ

Duration:                            12-month Contract to Hire




Karen Kersten
Sr. Technical Recruiter

As a 25-year veteran of Technical Recruiting, I have one top priority: keeping you informed. I believe in being transparent and straightforward with you so that every interaction is comfortable and easy – together, we’ll get you the information and opportunities you need. Let’s have a conversation!
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