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**W2 Contract**Ridgefield Park, NJ**ONSITE**$43-48/hr**
Top skills:
Fraud Analysis
Microsoft Excel
SQL
Responsibilities:
Screen new B2B account application to determine if the customer is a real business, the business size claimed in the application, and if they may be a business that resells the product purchased.
Investigation and resolution of suspected instances of consumer fraud such as the use of stolen credit cards, account takeovers, fraudulent generation of reward points, or disingenuous complaints
Effectively analyze common patterns of suspicious behavior to prevent future unauthorized activities
Responsible for all consumer and internal claims that cannot be resolved by Customer Service Representatives, or Customer Service Managers, or which exceed financial thresholds or situations that could lead to legal or PR involvement
Dispute chargebacks by reviewing and providing compelling evidence to financial institutions.
Complete ad hoc projects given by their direct manager.
Qualifications:
High analytical skills
Strong communication skills and an ability to adapt to fast-changing environment
Bachelor’s degree with 1-3 years of experience in fraud, risk management or banking services specifically with chargeback/retrieval responses, dispute resolution, and card compliance as an asset
English is a must, second language will be a strong asset
Start your next career adventure in picturesque Ridgefield Park, New Jersey! This vibrant area, nestled in Bergen County, offers a perfect blend of urban convenience and suburban charm. Explore job opportunities surrounded by stunning views of the Overpeck Creek, just a stone's throw away from New York City. With a rich cultural scene, including the Bergen Performing Arts Center and the New Jersey Naval Museum, as well as a variety of dining options featuring local favorites like Taylor Ham, Ridgefield Park is the ideal place to grow both personally and professionally. Don't miss out on the chance to work near iconic landmarks like the Meadowlands Sports Complex and Overpeck County Park. Find your dream job in this thriving community today!
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