Search Jobs

Find the right opportunity for you.

So sorry, this position is no longer available. Please go ahead and submit your application. We may have other positions that would be the perfect fit for you. Alternatively, you may want to apply to one of the following related jobs:

Pleasanton, CA 94588

Posted: 11/05/2025 Job Category: IT PM/BA Job Number: 21620

Job Description

Business Systems Analyst- Procurement and Legal Team
Location: Remote Must be able to work PST hours
Start/End Dates: 11/17/2025 - 5/16/2026, potential for extension
Pay: $45hr-$50hr

Job Summary:
We are seeking a Business Systems Analyst (BSA) to support and optimize our procurement and legal operations systems, with a focus on Zip (intake-to-pay platform) and Ironclad (contract lifecycle management). This role will be responsible for having discussions with design team as we are working through the design on our new legal system, managing system configurations, troubleshooting issues, and driving enhancements across these platforms to ensure seamless workflows and data integrity.

You’ll serve as the primary technical liaison between internal stakeholders and external vendors, ensuring that procurement and legal processes are efficient, scalable, and compliant.

What You’ll Do:

Operational Support & Troubleshooting; Act as the go-to technical contact for Zip and Ironclad system issues across procurement, legal, and finance teams
Monitor, triage, and resolve day-to-day operational issues (e.g., approval routing errors, integration failures, contract sync issues.
Provide first-level support and escalate complex issues to vendors or engineering as needed
System Configuration & Integration:
Maintain and optimize workflows, approval chains, and data mappings within Zip and Ironclad
Partner with engineering and IT teams to define integration logic between Zip, Ironclad, ERP, and other internal systems
Document system configurations, sync schedules, and exception handling procedures

Vendor & Stakeholder Management:

Serve as the liaison with Zip and Ironclad vendor teams for support, updates, and roadmap alignment
Manage vendor SLAs, support tickets, and configuration changes
Collaborate with procurement, legal, and finance stakeholders to gather requirements and prioritize enhancement

System Enhancements & Testing:

Support testing and validation of new features, bug fixes, and platform updates
Track enhancement requests, change logs, and backlog items in tools like Jira
Conduct UAT and coordinate cross-functional testing efforts Shape

Qualifications:

8+ years of experience as a Business Systems Analyst or similar role supporting procurement or legal operations
Hands-on experience with Zip and Ironclad platforms
Strong understanding of procurement workflows (e.g., intake-to-pay, vendor onboarding, approvals) and contract lifecycle management
Experience working with APIs, data mapping, and integration logic
Proficiency with tools like Jira, Confluence, and Excel; SQL knowledge is a plus
Excellent analytical and problem-solving skills; able to work through ambiguity
Strong communication skills; comfortable interfacing with technical and non-technical stakeholders
Ability to manage multiple priorities in a fast-paced, cross-functional environment

#LI-GD1

#LI-Remote

Meet Your Recruiter

Garrett Delanoy

Apply Now:

Apply Later

Share This Job:

Apply Online

Apply with LinkedIn Apply with Facebook Apply with X

Share This Job:

Related Jobs:

About Pleasanton, CA

Ready to embark on a fulfilling career journey in the vibrant region of Pleasanton, California? This picturesque city nestled in Alameda County offers a unique blend of suburban charm and exceptional growth opportunities for job seekers. Known for its charming downtown area with historic buildings, Pleasanton boasts a thriving arts scene with galleries like Firehouse Arts Center and Bankhead Theater. Indulge in the region's diverse cuisine, explore the scenic trails of Shadow Cliffs Regional Recreation Area, and catch a game of the Oakland Athletics at the nearby RingCentral Coliseum. Embrace the enchanting culture and endless possibilities that Pleasanton has to offer as you explore our curated job listings to find your perfect match. Let's kickstart your career journey in Pleasanton, CA today!