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CMS Developer (Contentstack SME)

San Francisco, CA 94107

Posted: 02/06/2025 Job Category: Software Development Job Number: 20439

Job Description

CMS Developer (Contentstack SME)

RATE: 95.00 /hr. W2 Only
LOCATION: Remote (Preferably in PST time zone)
DURATION: 12+ month contract + multi -extension / conversion capability

Our client is seeking a Staff Systems Engineer to join the Integrated Knowledge Management team, developing content author facing solutions in the Contentstack CMS to scale and optimize knowledge & content creation across all of the company.

Responsibilities
  • Lead the scoping, technical requirements, architecture, and the implementation of new features and functionality in Contentstack CMS
  • Leverage your knowledge as a Contentstack subject matter expert as you collaborate with cross-functional working groups (frontend/backend/ML engineers, design, product and operation teams) to design and build the next generation of AI powered support products.
  • Creation of the next generation of content authoring functionality, including integration with GenAI based content creation and analysis tools.
  • Closely collaborate with engineering, ML/AI, product, content, data science and operations teams to ensure the content authors meet the ever evolving needs of the Community Support Platform in the most efficient way possible.
  • Analyze data, build hypotheses, experiment, learn and iterate to improve content authoring and delivery experience.
Qualifications
  • 9+ years industry engineering or systems integration experience.
  • BS, MS or PhD in CS or related field.
  • 3+ years of proven industry experience in building and maintaining custom content author facing tools, workflows, automations, and integrations in the Contentstack CMS.
  • Expertise for large-scale content data analysis, updates, and reporting, with the ability to handle and process large volumes of data efficiently using scripting languages such as Python.
  • Proficiency in full stack engineering: JS, Typescript; one or more backend JVM languages (Java/Kotlin/Scala etc). 
  • Proven expertise in building and maintaining high-performance, scalable and fault-tolerant internal tooling functionality.
  • Comfortable navigating ambiguity and ownership of problem definitions.
  • Ability to drive alignment, manage projects, and effectively collaborate with stakeholders.
  • [Bonus] Industry experience in development of end-to-end Machine Learning products.
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