Computer Support Specialist, W2 Contract, Hybrid On-Site, Minneapolis, MN
W2 Contract approved through the end of 2024. While on a contract you will have access to benefits such as PTO, Paid Holidays, Health Insurance options and more!
Qualifications:
A minimum of 2+ years of experience in broadcast operations, post-production, or digital supply chain. A minimum of 2 years of experience in a operational/support oriented position. A minimum of 2 years of experience in a customer facing role. A minimum of 2 years of experience of all Microsoft Office applications (including Outlook, Word, Excel).
An individual with a very strong desire to learn, take on new technologies and challenges
Knowledge pertaining to desktop hardware, software applications, MAC/PC OS and network connectivity
Excellent troubleshooting, problem solving, and escalation skills
Experience training others and documenting standard operating procedures
Experience supporting customer workflows through operations team and/or help desk
Ability to multi-task and make effective decisions in a high-pressure deadline driven environment
Strong communication skills and ability to interface with multiple departments, clients, and vendors.
Responsibilities:
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Oversee the daily performance of computer systems.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Enter commands and observe system functioning to verify correct operations and detect errors.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Modify and customize commercial programs for internal needs.
Inspect equipment and read order sheets to prepare for delivery to users.
Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison
There are currently no related jobs. Please sign up for Job Alerts.
Loading...
Login to save this search and get notified of similar positions.
About Minneapolis, MN
Ready to take the next step in your career? Explore our job opportunities in the vibrant Minneapolis, Minnesota area! Known for its picturesque lakes, thriving arts scene with renowned spots such as the Walker Art Center and Guthrie Theater, and home to the iconic Mall of America, this region offers a perfect blend of urban excitement and natural beauty. With top-tier professional sports teams like the Minnesota Vikings and Timberwolves, delicious local cuisine including Juicy Lucys and Scandinavian pastries, and an abundance of parks and outdoor activities like Minnehaha Falls and the Chain of Lakes, Minneapolis provides an unmatched quality of life for job seekers looking to grow their careers. Join us in discovering all that this charming and diverse area has to offer!
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.
