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Home Appliance Product Specialist

Ridgefield Park, NJ 07660

Posted: 06/12/2024 Job Category: Data Science/Big Data, Testing/QA Job Number: 19220

Job Description

Home Appliance Product Specialist / Dacor Content Engineer
 
  • Rate: 30.00 /hr. 
  • Contract Length: 12 months + 
  • Location Expectations: ONSITE - Ridgefield PK, NJ
  • Ability for Conversion & Extension: YES

Why Join Us
Our client is a global leader in technology, opening new possibilities for people everywhere. Since being established in 1969, Our Client has grown into one of the world’s leading technology companies, and has become recognized as one of the top 10 global brands. 
Through relentless innovation and discovery, they are transforming the worlds of TVs, smartphones, wearable devices, tablets, cameras, digital appliances, network systems, and much more. 


Position Summary:
Our client is seeking a Dacor Product Specialist, to be the subject matter expert and maintain a high level of technical knowledge within the Dacor Home Appliance and Electronic Products, both Sales, Product & customer care Departments. The typical product specialist will provide technical advice to customers concerning their product

Primary Responsibilities:
Check for content types including Error Codes, Service Guides, Exploded View, Wire Diagrams, etc.
Collaborate with PI Team to add missing models
Prioritize models with high service demand/warranty portion
Review Service & Training Manuals and create content for new models prior to launch
Demonstrates the value of a product technology to advance customers objectives
Provides insight and thought leadership to customers concerning applicability of highly complex products
Analyzes and applies industry, competition and market knowledge to present the positive value of our solutions.
Recommends product and service configurations to assist with any system design and integration necessary
Developing and implementing a company-wide go-to-market plan, working with all departments to execute
Ensure product quality expectations are defined and known across the team

Preferred Qualifications:
Bachelors degree in Electrical Engineering, Mechanical Engineering preferred
2-3 years experiences in Engineering or Technical Field / Home Appliance field
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
Ability to work independently and manage ones time.
Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.

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About Ridgefield Park, NJ

Start your next career adventure in picturesque Ridgefield Park, New Jersey! This vibrant area, nestled in Bergen County, offers a perfect blend of urban convenience and suburban charm. Explore job opportunities surrounded by stunning views of the Overpeck Creek, just a stone's throw away from New York City. With a rich cultural scene, including the Bergen Performing Arts Center and the New Jersey Naval Museum, as well as a variety of dining options featuring local favorites like Taylor Ham, Ridgefield Park is the ideal place to grow both personally and professionally. Don't miss out on the chance to work near iconic landmarks like the Meadowlands Sports Complex and Overpeck County Park. Find your dream job in this thriving community today!