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Load Planning Coordinator

Santa Ana, CA 92707

Posted: 05/31/2023 Job Category: Other Job Number: 17641

Job Description

What: 12 Month W2 Contract (90% Chance of Extension/Perm)
Where: Santa Ana, CA
Pay: $28-30/HR
Benefits: Health, Dental, Vision, 401K, PTO, Paid Holidays


Under the supervision and guidance of a Transportation Manager, the Load Planning Coordinator is responsible for the delivery order life cycle and transportation load planning associated with products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims. The Load Planning Coordinator ensures all deliveries are effectively translated in to a systemic load plan within the Transportation Management System (TMS and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations.

Role & Responsibilities
  • Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.
  • Background and experience in key functions of the Supply Chain – including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service.
  • Ability to create dynamic reporting for key measurable and performance tracking.
  • Ability to identify process improvements with attention to detail.
  • Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.
  • Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.
  • Work directly with 3PLs to resolve customer complaints and issues.
  • Documenting and data collection for supporting departments/activities
  • Ability to make decisions based on cost and service drivers to better serve the organization.
Required Education & Experience
  • Bachelor’s Degree preferred and 2+ years of experience in logistics and/or transportation.
  • Load Planning/Order Management experience is a plus.
  • Knowledge of Transportation Management Systems and Warehouse Management Systems.
  • Strong Excel proficiency and skills.
  • Excellent written and verbal communication skills.
  • Ability to work well in teams and work with remote teammates.
  • Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
  • Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
  • Typically has general knowledge of logistics operations related to employee’s specific area of work, and knowledge of overall logistics operations.
  • Can identify standard problems within the delivery cycle and makes a recommendation to provide a solution to achieve customer satisfaction.
  • Ability to work extended periods of time in an open office environment


Meet Your Recruiter

Graham Gosselin

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