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Manager eCommerce Risk Management and Fraud

Ridgefield Park, NJ 07660

Posted: 09/30/2024 Job Category: IT PM/BA Job Number: 19806

Job Description

Manager, eCommerce Risk Management and Fraud

**W2 contract** Onsite out of Ridgefield Park, NJ**
  • Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization
  • Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives
  • Continuously evaluate Samsungs platform for risk factors and develop strategies to manage them through data analysis and models
  • Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization
  • Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs
  • Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement
  • Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs
  • Develop risk mitigation strategies to support the different channels within Samsungs digital platform
  • Work independently and cross-functionally to provide outstanding customer experiences
QUALIFICATIONS
  • Top skills: eCommerce Fraud, People Management, SQL
  • 5+ years of experience of fraud and risk assessment, analysis and management for e-Commerce, consumer financial services etc.
  • 2+ years of people management experience
  • Experience creating process flows, procedural documentation, and business reporting to include KPI measurement
  • Bachelors in Engineering, Mathematics, or other quantitative field required; MBA or Masters or in Analytics, Statistics, or other quantitative field preferred
  • 5+ years of hands-on experience in operations or business intelligence
  • Experience in an eCommerce and/or Digital Marketing environment
  • Familiarity with building reports and visualizations using Tableau (or similar BI tools)
  • Strong problem-solving ability
  • Excellent communication and data presentation skills
  • Experience managing teams across global regions

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Korynn Stark
Technical Recruiter

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About Ridgefield Park, NJ

Start your next career adventure in picturesque Ridgefield Park, New Jersey! This vibrant area, nestled in Bergen County, offers a perfect blend of urban convenience and suburban charm. Explore job opportunities surrounded by stunning views of the Overpeck Creek, just a stone's throw away from New York City. With a rich cultural scene, including the Bergen Performing Arts Center and the New Jersey Naval Museum, as well as a variety of dining options featuring local favorites like Taylor Ham, Ridgefield Park is the ideal place to grow both personally and professionally. Don't miss out on the chance to work near iconic landmarks like the Meadowlands Sports Complex and Overpeck County Park. Find your dream job in this thriving community today!
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