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Accounts Receivable Ellucian Banner Location: Reston, VA Pay: $65 an hour Duration: Long term with conversion to hire possible.
This role provides personalized and on-going guidance and support on Ellucian Banner Accounts Receivable and customer business operations post implementation, enabling customers to maximize value from their Banner investments.
The role works closely with the customer, building a relationship with the customer’s points of contact, understanding their business needs and the customer’s current use and knowledge of the Ellucian solutions.
The Senior Consultant works with customers on assigned projects to identify solutions to business and functional challenges across the Accounts Receivable value stream.
Duties:
Executing and completing assigned projects within the time and scope negotiated with the customer
Evaluating existing business processes and procedures, making recommendations for improvement
Implementing systems and proof of concepts that best fit the customer's needs
Ensuring customer satisfaction for the duration of the project The successful candidate will possess a strong business understanding of higher education Accounts Receivable processes, the Banner Accounts Receivable module and an overall understanding of Ellucian’s broad portfolio of solutions.
The position will capitalize on your extensive understanding of the Banner Accounts Receivable Information System, specifically focused on these areas: Fee Assessment, Detail Code/AR Management, Contracts/Exemptions, Billing, Non-Student Receivables and Cashiering.
Understanding the connections to the Student and Financial Aid Modules will be of added value.
Higher education customers are transforming to modern campuses while leveraging technology and solutions to enable student success.
Provides high-quality customer consultation and support to Ellucian’s Banner product suite and systems that support Accounts Receivable
Assists customers with implementing new functionality into the Ellucian Banner Accounts Receivable module and other related Accounts Receivable solutions
Troubleshoots issues related to Accounts Receivable processes in a higher education setting across a suite of technology solutions, specifically the Ellucian Banner product suite
Interacts with the customer, Ellucian colleagues, and other customer vendors, to translate business requirements into functional specifications for conversions, reporting, interfaces and customizations
Monitors, tracks, and reports project risks, issues, milestones and work completed, as well as work that is underway
Provides leadership and enables customer to stay on time and on task
Facilitates business process review and application prototyping sessions as well as providing insight into best practice methodologies
Evaluates and modifies systems, where appropriate, relative to the customer business practices
Provides customer high-quality business process, change management and other appropriate documentation
Provides direction in developing testing methodology and test scripts for use during upgrades and patch application
Works with the customer to test and confirm updates meet specifications
Provides guidance in the development of user-training strategy, and when appropriate, delivers such training
Demonstrates strong problem-solving skills and self-starter attitude
What you will bring
Hands-on experience with Banner Accounts Receivable
A minimum of 10 years of experience working in a higher education Accounts Receivable office or equivalent consulting experience.
In-depth functional knowledge of business processes as related to Accounts Receivable offices and functions within colleges and universities.
Expert knowledge of business process and Banner operations within Accounts Receivable.
Proven analytical and problem-solving skills
Bachelor’s degree or equivalent experience
Experience managing project plans in Smartsheet is a bonus
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