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Microsoft Office Suite (Excel, PowerPoint, MS Project a plus)
Excellent communication skills
Data Visualization
In this role, the product manager will be responsible for maximizing sales, revenue, market share, and profit margins by leading a team to deliver end products. The product manager will guide the delivery of a product through its life cycle.
Responsibilities:
Collect data to create a map of the customer journey for the main products and common issues
Be able to present data in clear and digestible format for leadership to easily see trends and insights
Maintain customer journey maps, making edits for new products and customer service offerings
Support PMO activities
Develop project task tracking, capture weekly progress and metrics
Collaborate with multiple teams to document business processes
Establish and maintain communication between the project team to the organization
Qualifications:
Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
Ability to work independently and manage time between multiple projects or priorities
Preferred previous experience with computer applications, especially Microsoft PowerPoint (expert), Word and Excel; Project a plus
Bachelor's degree in business management, finance, accounting, mathematics, economics, or relevant field required.
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