Why Join Us
Our client is a global leader in technology, opening new possibilities for people everywhere. Since being established in 1969, Our Client has grown into one of the world’s leading technology companies, and has become recognized as one of the top 10 global brands.
Through relentless innovation and discovery, they are transforming the worlds of TVs, smartphones, wearable devices, tablets, cameras, digital appliances, network systems, and much more.
Position Summary:
Our client is seeking an Operations Manager to support the Customer Care insurance Operation Project/Program Management activities including project plan creation, resource planning, and project status monitoring & reporting.
Primary Responsibilities:
The goal of the Project/Program Manager is to support on-time, in-scope/budget projects, maintain effective communication with key stakeholders and use Exel and PowerPoint for storytelling visually.
Manage 4-7 ongoing projects portfolio within the CE Operation
Support business leads in the creation of project plans, deployment & handover plans, resource plans
Ensure that all projects have required documentation as they move through the project tollgates
Collaborate with program developers and business leads to keep project in scope
Communicate to leadership on project status and escalation/decision points
Preferred Qualifications:
4+ years strategic planning and project development experience
Experience communicating with mid-level to top-level leaders (status reports, emails, presentations, in-person meetings)
Working knowledge of Project Management Fundamentals, Documentation practices, and systems
PMP certification a plus, Six Sigma certification a plus
Experience working in a global organization a plus
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