Contract Length: 12 months + multi extension / capability
Location Expectations: Onsite Irving, TX
Ability for Conversion & Extension: YES
Why Join Us
Our client is a global leader in technology, opening new possibilities for people everywhere. Since being established in 1969, Our Client has grown into one of the world’s leading technology companies, and has become recognized as one of the top 10 global brands.
Through relentless innovation and discovery, they are transforming the worlds of TVs, smartphones, wearable devices, tablets, cameras, digital appliances, network systems, and much more.
Position Summary:
Our client is seeking a Quality Control Manager (Mobile Devices) to oversee the quality roles of the overall Mobile Refurbishment process.
This will include setting up quality processes and systems that insure product quality is met and maintained at the third-party repair vendor to include areas such as ongoing quality review meetings, issuance and follow-up on corrective action requests, onsite process audits and setting up quality checklists for inbound/inline/outbound inspections.
This role will provide leadership and direction to the team and work with internal and external parties in resolving quality issues as they relate to refurbished phones.
Primary Responsibilities:
The QA supervisor will work closely with internal support teams as well as HQ/Factory in this regard as well, maintain direct customer communications for quality related concerns and/or alignment activity.
Provides product audit checklists for the introduction of new repair models
Provides formal weekly/monthly reports on the repair quality performance of the third-party vendor
Coordinates customer reject returns for screening and/or expedites shipments of products
Defines quality inspection processes and assesses the need for changes based on effectiveness
Preferred Qualifications:
5-7 years of job related experience
Thorough understanding of the ANSI/ASQC Z1.4 stds
Experience with ISO 9000 to support certification audits is beneficial (not required)
Proficient in MS Office including Excel, Word and PowerPoint
Experience with using statistical process control and failure mode effect analysis FMEA applications
Experience auditing internally and third parties with minimal documentation to insure process
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About Irving, TX
Discover exciting job opportunities in the vibrant city of Irving, Texas! Known for its diverse community and thriving economy, Irving offers endless possibilities for career growth and development. With its close proximity to Dallas Fort Worth International Airport, major corporations, and charming neighborhoods like Las Colinas, Irving is the perfect place to advance your career. Explore job listings in this bustling city and be part of the dynamic energy that surrounds attractions like the Toyota Music Factory, the Irving Arts Center, and the Mustangs of Las Colinas sculpture. Embrace the blend of Texan hospitality and cosmopolitan flair that makes Irving a truly exceptional place to work and live. Take the next step in your career journey and find your perfect match in Irving, Texas!
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