RMS Access Control Associate Location: Remote (EST Ideal) Duration: 1 year with potential for conversion Pay: $25-$28 an hour
Job Duties:
Entry level role, Support analyst for RMS/Legacy team
Team manages RMS (patient accounting, user access, hospital billing, 3rd party payment portals, authorization for payments)
Supporting end-users for access Admin, triage, support end users
Work with 3rd party vendors for access to MSK's systems
Provisioning/Deprovisioning accounts for application access.
Assigns and maintains user login and passwords.
Requests overrides to system security as required for emergency provisioning or terminations.
Ensure that all system access is granted or terminated on a timely basis, per entitlement status. Report any serious issues to management immediately. Provide quality customer service as required.
System Application Provisioning/Termination Support
Assists Systems Development staff, external vendors and Access Control Analyst II in testing provisioning applications
Tests access to computer systems of every application before hand-off to end-users.
Collects documents pertaining to internal investigations and audits of system access entitlements.
Assists with testing of disaster recovery procedures for system access provisioning and terminations.
Interface with Systems Development and Center personnel, as required in testing and implementing provisioning and termination applications. Report any serious issues to management immediately.
Training and Support
Assist requestors with application access requests
Assist new application users with initial logon instruction
Ensure that requestors and users are familiar with their new ids/passwords and know how to logon to applications.
Maintain and update access requests as appropriate
Maintain and update system access provisioning and termination logs as appropriate
Maintain and update password reset logs as appropriate.
Performance Expectations: Ensure that all operational documentation is properly maintained. Report any serious issues to management immediately.
Access Control experience, preferably within a healthcare organization Understanding of risk issues and risk management processes.
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