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Technology Adoption, Communications & Knowledge Manager

New York, NY 10036

Posted: 04/03/2026 Job Category: IT PM/BA Job Number: 22198

Job Description

Technology Adoption, Communications & Knowledge Manager (New York, New York – Broadcast Media Client)
Scope: 12-month W2 contract with potential to extend or convert, includes options for medical, dental, and vision, and PTO benefits.

Hourly Rate Range: $50-$60

Hybrid 3 days in New York, New York, candidates will be prioritized, but open to very well-qualified remote EST candidates.

This role leads technology adoption, communications, and knowledge management across two enterprise priorities: an ERP implementation and a major workplace relocation. You will translate complex organizational change into clear, actionable messaging and partner across Technology, PMO, Facilities, HR, and vendor teams to ensure employees are informed, prepared, and enabled throughout both transitions.
Key responsibilities
  • Develop and execute integrated communication and adoption plans for ERP transformation and workplace relocation initiatives
  • Apply structured change management frameworks (e.g., Prosci) to drive awareness, understanding, and behavior change
  • Advise project teams and business leaders on embedding adoption strategies and aligning messaging
  • Lead enterprise communications for ERP implementation, simplifying system changes into clear, actionable employee messaging
  • Lead communications for workplace relocation and build onboarding resources for new environments
  • Advance centralized knowledge platforms including Workvivo and SharePoint
  • Enable a network of change champions through tools and workshops
  • Define and track success metrics tied to adoption and engagement

Qualifications
  • Demonstrated experience in ERP implementations and workplace or building relocation communications
  • Strong organizational change management background; OCM certification (e.g., Prosci) preferred
  • Exceptional written, verbal, and visual communication skills with the ability to simplify complex concepts
  • Experience developing training programs and knowledge management resources
  • Strong stakeholder management and influencing skills across all levels of an organization
  • Proficiency in Microsoft PowerPoint, SharePoint, and Asana
  • Experience with Adobe Creative Suite and visual storytelling
  • Highly organized and comfortable operating in ambiguous, fast-moving environments

If you are a strategic communicator who thrives at the intersection of people, technology, and change, we'd love to hear from you.
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