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eCommerce Marketing Operations Manager

Plano, TX 75023

Posted: 06/05/2026 Job Category: Digital Marketing/Analyst Job Number: 22452

Job Description

eCommerce Marketing Operations Manager

** W2 contract, min of 12 months ** ONSITE Plano, TX ** Target W2 $55-65/hr

Creative & Campaign Management:

Website Optimization:
  • Enhances user experience (UX) and site navigation to increase conversion rates, click-through rates, and add-to-cart metrics.
  • Refreshes and updates the online store with high-quality content, ensuring an aesthetically pleasing and up-to-date shopping experience.
  • Work with B2B team and HQ, developing strong partnership to unlock additional opportunities for enhanced SMB campaigns.
Product Launches & Campaigns:
  • Manages the digital merchandising strategies for new product launches, seasonal promotions, and campaigns, aligning with overall  marketing strategies.
  • Develop and implement comprehensive tracking systems for all marketing campaigns.
  • Maintains a 52-week marketing calendar, ensuring key inputs across SMB marketing initiatives.
  • Generate detailed reports on campaign deliverables and KPIs to highlight areas of success and opportunities for improvement.
Data-Driven Decision Making:
  • Analyzes site performance, sales data, and customer insights to identify growth opportunities and optimize the customer journey.
  • Experience tracking and planning for site merchandising updates based on pricing, offer changes and available inventory.
Collaboration:
  • Partners with Product, Category Management, Marketing, and Engineering teams to launch new site features and align on marketing initiatives.
  • Communicate with the leadership team on key deliverables and objectives, campaign reports and post mortems.
  • Ensure regular communication of project status, risks, and opportunities to all stakeholders.
QUALIFICATIONS
  • Top skills: Process Improvement, Agile, Quality Assurance
  • 7+ years of experience in ecommerce marketing operations, with a proven track record of process optimization and technology management.
  • Strong understanding of marketing technologies (e.g., CRM, marketing automation, analytics platforms ie Adobe Analytics).
  • Excellent analytical skills with the ability to interpret data and derive actionable insights.
  • Exceptional communication and collaboration skills, with the ability to influence stakeholders at all levels.
  • Experience working with marketing to drive eCommerce merchandising and sales.
  • Strong eCommerce experience required.
  • Preferred experience in large retail eCommerce organizations.
  • Proficiency in ecommerce platforms, data analytics tools, and CRM software.
  • Strong understanding of creative and copy design principles, to be able to direct development and provide ongoing recommendations and feedback for improvement to the creative agency.
  • Bachelors degree in Marketing, Communications, or related field, preferred.

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About Plano, TX

Looking for exciting job opportunities in the Plano, Texas area? Discover your next career move in this vibrant city nestled in the heart of the Lone Star State. Plano offers a perfect blend of urban conveniences and natural beauty, with a booming economy and a welcoming community. With renowned companies calling Plano home, including Toyota and Liberty Mutual, endless growth opportunities await. Explore the thriving arts scene at the ArtCentre of Plano, catch a live performance at the Courtyard Theater, or indulge in the unique flavors of Tex-Mex cuisine at local eateries. With easy access to parks like Arbor Hills Nature Preserve and exciting attractions like Legacy West, Plano gives you a perfect work-life balance. Join us in Plano and unlock a world of possibilities for your career!